Reporting a Claim or Veterinary Issue

When to Report

It is a requirement of your equine insurance contract that you immediately report any accident, illness, injury, surgery, death or theft of your insured horse. Failure to do so could jeopardize your coverage.

A good rule of thumb is to report any incident that requires your animal to be seen or treated by a veterinarian, for any reason, other than routine vaccinations, de-worming, etc.

***If you are contacting us to report the death, a possible surgery or possible euthanasia of your animal, please STOP the online form and immediately call (800) 346-8880 or the claim telephone number that is provided in your policy.  You must receive consent from the insurance company prior to the procedure.   For all death claims a necropsy will be required.***